Phone
Monday to Sunday: Available 24 hours a day.
Call to national landline.
The cost of communications depends on the tariff agreed with your operator.
The TAP Miles&Go Card is available on our digital platforms.
When first attaining Gold status, TAP Miles&Go Gold Customers have 30 days to request a physical card free of charge.
Any request for a physical Gold card after this period will be subject to a €25 charge.
When first attaining Gold status, TAP Miles&Go Gold Customers have 30 days to request a physical card free of charge.
Any request for a physical Gold card after this period will be subject to a €25 charge.
You can change your personal data in the "My TAP Miles&Go" section. For security reasons, you can only change the name, date of birth and email address in your profile through our TAP Miles&Go Customer Service Center. For this, we need you to send us a copy of an ID document via the form available on the website.
In order to receive the gift the TAP Miles&Go Program offers its Clients, you must consent to the processing of your data in the month before their birthday. To do so, go to the 'Manage Privacy' tab on the 'My Profile' page and indicate that you authorize e-mail communications and the processing of your data by the TAP Miles&Go Program.